If you buy goods from us, and should decide within 14 days from delivery that you do not want to keep the goods. You can return your order without paying a fine or giving any reason (the costs of transport will need to be covered by yourself). Within 14 days after we receive back your order, we'll refund the full purchase price thereof via the payment method you chose when ordering. If you paid with MasterCard or Visa, you will see the amount appear on the next monthly statement you receive from Visa or Mastercard.
During the first 14 days after delivery, we expect you to take care of your ordered product and packaging. If you want to return the goods as described above, you can unpack them only to the extent, or use them as necessary to assess whether you want to keep the goods. Returned goods may have been fitted, but must not be used. If you send back the goods, this should be done together with the original packaging, accessories and in original condition and taking into account our instructions below.
You can return your return package by clicking on the link in your order confirmation, this will print a return label to be attached to the original shipping box after which you can bring the package to your nearest post office.
Any items purchased on sale or at a discounted price cannot be returned*